Privacy Policy

Effective date: 2026

At Exclusive Global Solutions Group, LLC, ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

•Name, email address, phone number, physical address

•Payment information when you make a purchase or request a quote

•Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

•IP address, browser type, device information

•Website usage patterns and analytics

•Cookies and similar technologies

Customer Communication:

•Records of inquiries and service requests

•Appointment details and preferences

•Service history and feedback

2. How We Use Your Information

We use collected data for:

•Providing and improving our services

•Processing transactions and payments

•Communicating with you about your inquiries, appointments, and promotions

•Enhancing website functionality and user experience

•Ensuring security and fraud prevention

•Maintaining records of your communication preferences and consent

3. Information Sharing and Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Service Providers:

We may share your information with trusted third-party service providers that assist in operations such as document processing, secure data storage, and customer support, provided they maintain confidentiality.

Legal Obligations:

We may disclose your information when required by law in response to subpoenas, court orders, regulatory inquiries, or other legal processes.

4. Data Security

We implement and maintain reasonable security measures to protect your personal information:

•Encryption of sensitive data in transit and at rest

•Secure access controls and authentication mechanisms

•Regular security assessments and updates

•Employee training on data protection

•Breach notification protocols in accordance with applicable laws

•Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

•Analyze site traffic and user behavior

•Remember your preferences

•Improve website functionality and user experience

•Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

6. Your Rights

Depending on your location within the United States, you may have rights regarding your personal data, including:

•Access, update, or delete your personal information

•Opt-out of marketing emails by clicking "unsubscribe" in our emails

•Opt-out of SMS messages by replying "STOP"

•Request information on how we process your data

•Withdraw consent at any time for future communications

•Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information in Section 8.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of such changes.\

8. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

[email protected]

9. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

You can cancel SMS notifications at any time by replying "STOP"

You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

All opt-out requests are processed within 24 hoursWe collect the following types of information:

Personal Information:

Name, email address, phone number, physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication:

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

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