Frequently Asked Questions (FAQ)

1. What is an insurance appraisal?

The insurance appraisal process is a formal dispute resolution method used when the policyholder and insurance carrier disagree on the value of a property loss, not coverage, but the amount owed. Each party selects a competent appraiser. If the appraisers cannot agree, a neutral umpire is appointed. Any agreement between two of the three determines the final binding value. At Exclusive Global Solutions (EGS), we represent carriers, TPAs, and industry partners by delivering objective, defensible, and timely valuations..

2. When should a public adjuster or contractor trigger appraisal?

Appraisal is appropriate when:

•There is a disagreement on scope or pricing

•Negotiations have stalled

•There are significant valuation gaps

•Litigation is being considered over amount only

Appraisal is often faster and more cost-effective than litigation.

3. Does EGS handle coverage disputes?

We handle residential and commercial property losses including:

•Fire damage

•Water damage

•Wind and storm claims

•Complex reconstruction losses

•Large loss and multi-structure claims

Our team provides structured valuation analysis to ensure accuracy and defensibility.

4. How long does an appraisal take?

Most appraisals are completed within a structured and efficient timeline, depending on:

Complexity of the loss

Cooperation between parties

Availability of documentation

Scheduling of inspections

EGS emphasizes timely file movement and proactive communication to reduce claim cycle time.

5. What documents does EGS need to start?

To initiate appraisal, we typically need:

Policy information

Claim file documentation

Estimates from both parties

Photos, reports, and supporting materials

Our team will guide you through a structured onboarding checklist to ensure nothing is missed.